Shipping policy
Thank you for shopping with INTHELEGACY. This Shipping Policy outlines how we process and deliver your orders.
1. Order Processing Time
- Orders are processed within [1–3] business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- During peak seasons, processing times may be extended.
2. Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $[X] |
| Express Shipping | 1–3 business days | $[X] |
| International Shipping | 7–21 business days | Calculated at checkout |
Delivery estimates begin after the order has been processed and shipped. Shipping policies typically include shipping costs, methods, and expected delivery times. (ShipBob)
3. Shipping Locations
We currently ship to:
- United States
- Canada
- Europe
- Australia
We do not ship to P.O. Boxes or restricted regions where applicable.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. Tracking updates may take up to 24 hours to appear.
5. Delayed Shipments
While we strive to meet delivery estimates, delays may occur due to:
- Weather conditions
- Carrier issues
- Customs processing
- High order volumes
We are not responsible for delays caused by shipping carriers or customs authorities.
6. Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within [7] days of delivery.
- Provide your order number and photos (if applicable).
- We will investigate and arrange a replacement or refund when appropriate.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
8. International Orders
International customers may be responsible for:
- Customs duties
- Import taxes
- Other local fees
These charges are not included in the product or shipping price unless stated otherwise. International shipping details and restrictions should be clearly disclosed in a shipping policy. (TermsFeed)
9. Contact Us
If you have any questions about shipping, please contact:
Email: support@inthelegacy.com
Phone:
Business Hours: Monday–Friday, 9 AM–5 PM
Best Practices
A strong shipping policy should clearly cover:
- Processing times
- Shipping costs
- Delivery estimates
- Tracking information
- Shipping restrictions
- Lost or damaged package procedures
- International shipping rules (ShipBob)